Provider: AMC Technology
Contact Canvas Server
Contact Canvas Driver
AMC has been working with SAP since 1998 and is a member of the SAP PartnerEdge program with Certified Integration. From the creation of the original Customer Interaction Center (CIC) for R/3® and 3.X to the development of the Multichannel Interface for mySAP CRM Interaction Center, AMC has consistently provided innovative solutions for the SAP contact center environment. Through AMC’s integration with SAP contact centers can enable multi-channel functionality in SAP CRM desktop including telephony (CTI) softphone controls, caller identification, and screen population.Login To Download
Better than the Rest!
Recently did complete replacement of the applications at our Contact Center. Of all those apps., the only one that has not yet caused us issues, is AMC.